Work experience

Procedure Technologies Pvt. Ltd.  | Software Test Engineer 2
Location - Mumbai, Maharashtra | (Remote)

• 🚀 Bitespeed - An AI-native marketing, support, and chatbot suite serving over 2500 e-commerce brands. The platform provides advanced automation solutions to enhance marketing strategies and customer support processes. Here for this client,
  - I established a comprehensive testing process in the development lifecycle, ensuring familiarity with QA practices across teams
  - Ensured full test coverage for existing features and implemented necessary testing tools and processes
  - Set up customized Jira reports and dashboards for efficient tracking of production issues
  - Reduced customer support concerns by 35% through better issue tracking and faster resolution 
  - Currently focused on performing functional and integration testing for new features

• 💰 KredX - A fintech platform offering working capital solutions for businesses. It focuses on simplifying invoice discounting and supply chain financing, helping businesses access liquidity quickly.
  - Managed the QA team and improved the quality of production releases by 20% by identifying critical issues early
  - Strengthened communication between clients and the internal team, ensuring alignment and smooth project delivery
  - Provided valuable product insights, optimizing the user experience based on customer feedback and test results
  - Led and coordinated multiple production releases, ensuring smooth deployment with minimal post-launch issues

• 🏥 PlumHQ - an insurance platform that provides health insurance to employees and individuals. It aims to simplify the process of purchasing and managing health coverage. 
  - Led testing efforts as the primary QA resource for the Android and iOS applications
  - Conducted rigorous testing to ensure a bug-free release, significantly reducing user-facing issues
  - Collaborated with the development team to ensure high-quality standards were met before the app's launch

• 🍽️ Orderlabs - a platform in the online food aggregation domain, connecting food service providers with consumers. It facilitates seamless ordering and delivery management for restaurants and users.
  - Managed QA processes for the Orderlabs project, ensuring smooth and effective testing cycles
  - Worked closely with a small, agile team of four to deliver quality results in a timely manner
  - Leveraged e-commerce expertise to optimize test execution and ensure strong collaboration within the team

• 🏥 HouseworksInc - a healthcare-focused web application in the US, providing home services and management tools for healthcare professionals and patients.
  - Contributed to the test management process, improving the overall testing efficiency and organization within the QA team of 5 people
  - Gained hands-on experience in automation testing using Robot Framework, accelerating regression testing
  
  

Vaeso India Pvt. Ltd. | Jr. QA Engineer
Location - Bengaluru, Karnataka | (Remote)
Vaeso is a US-based manufacturing-automation solutions product company which had it's team and office based out in bengaluru. I played an integral role within a 10-member QA team, focusing on testing distinct feature segments of our product dedicated to addressing issues within manufacturing and supply chain quality inspections and had the responsibility of delivering demos to Vaeso's UAT team to showcase new features. Additionally, I actively participated in the successful deployment of production updates for renowned clients such as NIKE and Decathlon.

AJM Softwares | Associate QA Engineer
Location - Jodhpur, Rajasthan | (Hybrid)

AJM is a service-based startup in Jodhpur, specialized in custom, industry-specific software and he was the sole QA engineer responsible for implementing comprehensive testing practices, including Functional, UI/UX, and Stress testing, on the Orderaxe project right from its inception. Within a remarkable four months, I successfully contributed to the launch of both the native Android and iOS apps for our B2B product OrderAxe. Beyond testing, I actively provided valuable insights to enhance the overall user experience. Throughout my tenure with the company, I also adeptly managed scrum activities, ensuring a smooth and productive development process.